2019 Agent and Broker Compensation Rate Adjustments

The Compensation Rate Adjustment for MA and Section 1876 Cost Plans Contract Year 2019 is as follows: Compensation Type National CT, PA, D.C. CA, NJ Puerto Rico, U.S. Virgin Islands Initial Year $482 $542 $601 $331 Renewal Years $241 $271 $301 $166  PDP - Initial Year...

Tips for a Successful Conference Call

Tips for a Successful Conference Call Do you hold regular conference calls for your team? Here are a few tips for a successful call. Conference calls are a convenient way for teams to connect, regardless of where your team members are located. However, if your...

Improve Customer Retention with Social Media

Improve Your Customer Retention with Social Media The key to customer retention is building relationships and although social media is great for attracting new customers, it can and should be used to retain your customers. When customers follow you on social media,...

Countdown to 2019 Medicare AEP

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