What to Consider When Starting a Call Center

What to Consider When Starting a Call Center

Q. I would like to start a call center. What do I need to get started? A. Before you can start a call center you must have multiple layers of infrastructure in place.  You need physical space dedicated to telesales, dedicated agents for this part of your business,...
Tips for Staying Compliant during the SEP

Tips for Staying Compliant during the SEP

Q. Do you have tips to help stay complaint during the SEP? As an independent insurance broker in the Medicare market, understanding the opportunities available to Medicare beneficiaries during the SEP can significantly increase your year-round selling opportunities....
Why should I consider electronic enrollments?

Why should I consider electronic enrollments?

Q. I’ve always used paper applications, why should I consider electronic enrollments? A. This is a topic that I’ve had many discussions about, and let me start off by saying that if paper is 100% your deal, there is nothing wrong with sticking with what works...
How do I build an insurance agency?

How do I build an insurance agency?

Q. How do I build an insurance agency? A. The first step in building an agency is licensing your agency. I would recommend contacting your Secretary of State’s Office and getting a good handle on the requirements of starting a corporation, and the different kinds of...