Our Family

Agent Pipeline, Inc. has changed the landscape of agent support forever. Constructing departments that center around the specific needs of agents, has given Agent Pipeline an opportunity to excel with agent support, adding a merit and distinction from other marketing organizations.

Our Employee Directory is sorted alphabetically by last name. You may click on the Employee Name, then ‘Add to Address Book’ to add their vCard to your phone or email address book. By clicking on ‘View All’, you will see an entire listing of employees.

A B C D E F G H J K L M P R S T V W Z
Director of Innovation – Marketing & Communications Agent Pipeline, Inc.Executive Staff
Work Phone: (304) 755-6491

Biographical Info

Jessica Adkins works to develop marketing strategies and plans for product introduction in cooperation with carriers. She provides agents with tools necessary to increase marketing efforts with including but not limited to: development of generic or branded marketing pieces, live training sessions, retail opportunities, website design and planning assistance, and marketing strategy planning. Jessica is always on the go! When not travelling with her son Jakob’s sports, she enjoys playing guitar, oil painting, travelling for fun, and spending time with her family and Rottweiler puppy named Roxanne.

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Regional Sales Director Agent Pipeline, Inc.Life & Health
Work Phone: (304) 755-6493

Biographical Info

Jennifer Allen works nationally as a Regional Sales Director specializing in everything related to Health Care Reform, individual health insurance, voluntary worksite benefits, group health insurance, final expense life insurance, term life insurance and other supplemental products.

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Professional Development Coordinator Agent Pipeline, Inc.Medicare
Work Phone: (304) 755-6473

Biographical Info

Samantha Atkinson’s role at Agent Pipeline is to provide dedicated training and coaching for our internal sales staff. She works to ensure product, contracting, compliance and marketing knowledge is being utilized. Samantha also works to ensure our sales staff develops and grows both professionally and personally. She loves reading and her animals; all of which were rescued from the local animal shelter.

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Regional Sales Associate Agent Pipeline, Inc.Medicare
Work Phone: (304) 755-6722

Biographical Info

Shawn Atkinson is a Regional Sales Associate in Region 4, providing dedicated agent support and guidance in the markets of: Colorado, New Mexico, West Virginia, Pennsylvania, D.C., Maryland, New York, New Jersey, Delaware and Rhode Island.

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Executive Operations Assistant Agent Pipeline, Inc.Executive Operations
Work Phone: (304) 755-6494

Biographical Info

Amanda Ayers works to ensure all production, market analytics, monitoring and audits are being completed. She works closely with the Executive Director of Operations to ensure policy and procedures are being followed.

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Regional Sales Director Agent Pipeline, Inc.Life & Health
Work Phone: (304) 755-6487

Biographical Info

Mark Bing works nationally as a Regional Sales Director specializing in everything related to Health Care Reform, individual health insurance, voluntary worksite benefits, group health insurance, final expense life insurance, term life insurance and other supplemental products.

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Contracting Support Specialist Agent Pipeline, Inc.Agent Services Divsion
Work Phone: (304) 755-6319

Biographical Info

Eric Blankenship is a Contracting Support Specialist in the Agent Services Division. He works to ensure all agent and agency contracting is submitted properly and all licensing, certifications and other requirements are met. Eric also works to assist agents with ordering supplies in preparation for their selling season and any additional back office support needed.

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Operations Marketing Analyst Agent Pipeline, Inc.Executive Operations
Work Phone: (304) 755-6489

Biographical Info

Cierra Boggess works as a data analyst specializing in the review and monitoring of agent production on a national level. Cierra also assists with the management of internal auditing for specific markets.

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Regional Sales Associate Agent Pipeline, Inc.Medicare
Work Phone: (304) 755-6464

Biographical Info

Anna Cantrell is a Regional Sales Associate in Region 2, providing dedicated agent support and guidance for the markets of: Idaho, Montana, Wyoming, Oklahoma, Texas, Tennessee, Alabama and Georgia. Anna considers herself to be a bit obsessive about cleanliness, organization, and especially the adjustments of “left” and “right” on her headphones.

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Regional Sales Associate Agent Pipeline, Inc.Medicare
Work Phone: (304) 755-6703

Biographical Info

Mark Case is a Regional Sales Associate in Region 2, providing dedicated agent support and guidance for the markets of: Idaho, Montana, Wyoming, Oklahoma, Texas, Tennessee, Alabama and Georgia.

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National Director of Telesales Divison & New Business Development Agent Pipeline, Inc.Executive Staff
Work Phone: (304) 755-6472

Biographical Info

Sarah is Vice President of New Business Development for Agent Pipeline, Inc., assisting with new product development and new opportunities for the company. In her position, she expands Agent Pipeline’s business in new directions, with her specialties of sales, networking, collaboration, travel, public-speaking, and her high-level relationships. Sarah is also acting National Sales Director for Agent Pipeline’s Telesales Division.

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Contracting Support Specialist Agent Pipeline, Inc.Agent Services Division
Work Phone: (304) 755-6308

Biographical Info

Derek Collins is a Contracting Support Specialist in the Agent Services Division. He works to ensure all agent and agency contracting is submitted properly and all licensing, certifications and other requirements are met. Derek also works to assist agents with ordering supplies in preparation for their selling season and any additional back office support needed.

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Financial Analyst Agent Pipeline, Inc.Finance & Commissions
Work Phone: (304) 755-6470

Biographical Info

Lisa Conley-Jones works with the Controller to analyze financial data by collecting, monitoring and creating financial models. She assists the Controller with the improvement of financial decision support, variance monitoring, identifying trends and development of annual and quarterly forecasts.

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Regional Vice President – Region 5 Agent Pipeline, Inc.Medicare
Work Phone: (304) 755-6463

Biographical Info

Lester Conn is Regional Vice President of the California, Minnesota, Missouri, Wisconsin, Illinois, Michigan and Ohio markets. Lester’s expertise in Medicare provides agent and agency partners with dedicated market support, knowledge and unlimited opportunities.

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Quality Review Specialist Agent Pipeline, Inc.Agent Services Division
Work Phone: (304) 755-6403

Biographical Info

Chuck Conroy works as a Quality Review Specialist and monitors the online contracting database, extracting reports and assisting the Agent Services Division with broker escalated issues, audits and notifications of licensing updates.

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Regional Sales Associate Agent Pipeline, Inc.Medicare
Work Phone: (304) 755-6307

Biographical Info

Ryan Craddock is a Regional Sales Associate in Region 2, providing dedicated agent support and guidance for the markets of: Idaho, Montana, Wyoming, Oklahoma, Texas, Tennessee, Alabama and Georgia.

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Broker Escalation Support Agent Pipeline, Inc.Agent Services Division
Work Phone: (304) 755-6301

Biographical Info

Pat Curry is a member of our dedicated Broker Escalation Support Division. She works to ensure all production and commission audits or any additional escalated issues are handled in an efficient and timely manner.

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Regional Sales Associate Agent Pipeline, Inc.Medicare
Work Phone: (304) 755-6309

Biographical Info

Amanda Deitz is a Regional Sales Associate in Region 1, providing dedicated agent support and guidance for the markets of: Nevada, North Dakota, South Dakota, Arkansas, Virginia, Nebraska, Kansas, and Iowa.

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Director of Agent Services Division Agent Pipeline, Inc.Agent Services Division
Work Phone: (304) 755-6701

Biographical Info

Jennifer Dickens is Director of the Agent Services Division dedicated to providing unlimited back office support to agents and agencies. Jennifer’s leadership has created a knowledgeable team of staff ensuring licensing, contracting, commissions, audits and other agent issues are resolved with extreme care.

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Regional Sales Associate Agent Pipeline, Inc.Medicare
Work Phone: (304) 755-6714

Biographical Info

Kelly Donahue is a Regional Sales Associate in Region 4, providing dedicated agent support and guidance for the markets of: Colorado, New Mexico, West Virginia, Pennsylvania, D.C., Maryland, New York, New Jersey, Delaware and Rhode Island.

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Account Director – Medicare Region 4 Agent Pipeline, Inc.Agent Services Division
Work Phone: (304) 755-6304

Biographical Info

Sally Dunlap works to support all agent and agency partner accounts in Region 4.

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Regional Sales Associate Agent Pipeline, Inc.Medicare
Work Phone: (304) 755-6488

Biographical Info

Josh Elswick is a Regional Sales Associate in Region 3, providing dedicated agent support and guidance for the markets of: Washington, Oregon, Florida, Indiana and Kentucky. Josh has a pet squirrel, 2 cats and a white German Shepard puppy. He enjoys wood working and restoration. Josh also enjoys volunteering at the local animal shelter and Fire Department in his free time.

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Regional Vice President – Region 4 Agent Pipeline, Inc.Medicare
Work Phone: (304) 755-6459

Biographical Info

AJ Fiorelli is Regional Vice President of the Colorado, New Mexico, West Virginia, Pennsylvania, D.C., Maryland, New York, New Jersey, Delaware and Rhode Island markets. AJ’s expertise in Medicare provides agent and agency partners with dedicated market support, knowledge and unlimited opportunities. AJ has over 10 years worth of experience in the Medicare market. Originally from upstate New York, AJ resides in Charleston with his wife Abbey, and their 3 kids: Dylan, Noelle, and Emalia. He also finds time to volunteer as a lacrosse coach at a local high school and the YMCA.

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Broker Escalation Support – Life & Health Division Agent Pipeline, Inc.Agent Services Division
Work Phone: (304) 755-6484

Biographical Info

Debbie Fisher is the Life & Health Division’s dedicated Broker Escalation Support. She works to ensure all production and commission audits or any additional escalated issues are handled in an efficient and timely manner.

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Commissions Analyst Agent Pipeline, Inc.Finance & Commissions
Work Phone: (304) 755-6455

Biographical Info

Morgan Fitzgerald is a Commissions Analyst. She works to audit all commission reconciliations and payments from carriers to agents.

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Contracting Support Specialist Agent Pipeline, Inc.Agent Services Division
Work Phone: (304) 755-6410

Biographical Info

Rachel Fizer is a Contracting Support Specialist in the Agent Services Division. She works to ensure all agent and agency contracting is submitted properly and all licensing, certifications and other requirements are met. Rachel also works to assist agents with ordering supplies in preparation for their selling season and any additional back office support needed.

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Commissions Analyst Agent Pipeline, Inc.Finance & Commissions
Work Phone: (304) 755-6453

Biographical Info

Carrie Flanagan is a Commissions Analyst. She works to audit all commission reconciliations and payments from carriers to agents.

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National Director of Sales Agent Pipeline, Inc.Life & Health
Work Phone: (304) 755-6312

Biographical Info

Scott French works as National Director of Sales for the Life & Health Division. Scott works with carriers and other Executive Staff to ensure the success of Agent Pipeline’s Life & Health Division.

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Regional Sales Director Agent Pipeline, Inc.Medicare
Work Phone: (304) 755-6460

Biographical Info

Hank Goggins works as a Regional Sales Director in Region 5, providing dedicated agent support and guidance for the markets of: California, Minnesota, Missouri, Wisconsin, Illinois, Michigan and Ohio.

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Regional Vice President – Region 6 Agent Pipeline, Inc.Medicare
Work Phone: (304) 755-6462

Biographical Info

Matt Goheen is Regional Vice President of the Utah, Arizona, North Carolina, South Carolina, Rhode Island, Massachusetts, New Hampshire, Vermont, Maine, Connecticut, Mississippi and Louisiana markets. Matt’s expertise in Medicare provides agent and agency partners with dedicated market support, knowledge and unlimited opportunities. Matt loves boating and golfing in his spare time and is currently a student Pilot. Matt also has a passion for animals with two dogs; Petey & Penny and two cats; Bacon and Pancake.

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Regional Sales Associate Agent Pipeline, Inc.Medicare
Work Phone: (304) 755-6407

Biographical Info

Jim Gordon is a Regional Sales Associate in Region 5, providing dedicated agent support and guidance in the markets of: California, Minnesota, Missouri, Wisconsin, Illinois, Michigan and Ohio.

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Marketing Communications Specialist Agent Pipeline, Inc.Marketing Department

Biographical Info

Desmond Groves is the Marketing Communications Specialist at Agent Pipeline, specializing in the implementation of marketing strategies, marketing materials, and assisting in the support of Agent Pipeline’s Medicare Quote Engine. Desmond loves to spend time with his family and friends and has a guilty pleasure for pop culture. He also loves going on adventures with his dog, Kengi!

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Operations Data Analyst Agent Pipeline, Inc.Executive Operations
Work Phone: (304) 755-6467

Biographical Info

Missti Hammond works as a data analyst specializing in the review and monitoring of agent production on a national level. Missti also assists with the management of internal auditing for specific markets.

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Regional Sales Director Agent Pipeline, Inc.Medicare
Work Phone: (304) 755-6496

Biographical Info

Chad Harless works as a Regional Sales Director in Region 3, providing dedicated agent support and guidance for the markets of: Washington, Oregon, Florida, Indiana and Kentucky. Chad is all about sports! He currently coaches year-round with a 9 and under travel baseball team, regular season baseball and basketball city teams, as well as the All-Star baseball and basketball teams in South Charleston, West Virginia.

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Regional Vice President – Region 1 Agent Pipeline, Inc.Medicare

Biographical Info

Karen Hendrix is Regional Vice President of the Nevada, North Dakota, South Dakota, Nebraska, Kansas, Iowa, Arkansas and Virginia markets. Karen’s expertise in Medicare provides agent and agency partners with dedicated market support, knowledge and unlimited opportunities.

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Account Director – Medicare Region 6 Agent Pipeline, Inc.Agent Services Division
Work Phone: (304) 755-6499

Biographical Info

Jennifer Hyatt works to support all agent and agency partner accounts in Region 6.

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Account Director – Medicare Region 2 Agent Pipeline, Inc.Agent Services Division
Work Phone: (304) 755-6302

Biographical Info

Alice Jackson works to support all agent and agency partner accounts in Region 2.

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Account Director – Medicare Region 1 Agent Pipeline, Inc.Agent Services Division
Work Phone: (304) 755-6414

Biographical Info

Jessica Jenkins works to support all agent and agency partner accounts in Region 1.

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Regional Sales Director Agent Pipeline, Inc.Medicare
Work Phone: (304) 755-6497

Biographical Info

Timothy Jenkins works as a Regional Sales Director in Region 5, providing dedicated agent support and guidance for the markets of: California, Minnesota, Missouri, Wisconsin, Illinois, Michigan and Ohio.

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Executive Vice President Agent Pipeline, Inc.Executive Staff
Work Phone: 304-755-6471

Biographical Info

Laura Kimble is Executive Vice President of Agent Pipeline and a graduate of St. Leo University. With experience as an insurance agent, Laura enhances our sales staffs ability to perform at high levels of service. Before being named Executive Vice President in 2010, Laura worked with independent agents and agencies and played an intricate role in Agent Pipeline’s national expansion in the Medicare market.

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Regional Sales Associate Agent Pipeline, Inc.Medicare
Work Phone: (304) 755-6300

Biographical Info

Michelle Kimble is a Regional Sales Associate in Region 5, providing dedicated agent support and guidance for the markets of: California, Minnesota, Missouri, Wisconsin, Illinois, Michigan and Ohio.

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Photo of Ryan Kimble
President Agent Pipeline, Inc.Executive Staff
Work Phone: 304-755-6451

Biographical Info

Ryan Kimble, now President, began his career in the insurance business at Agent Pipeline following his graduation from Liberty College, earning a BS degree in Business Finance. Ryan introduced the company to Medicare products and began the company’s national expansion in 2001.

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Regional Sales Director Agent Pipeline, Inc.Medicare
Work Phone: (304) 755-6480

Biographical Info

Zeke Kimble is a Regional Sales Director in Region 1, providing dedicated agent support and guidance for the markets of: Nevada, North Dakota, South Dakota, Arkansas, Virginia, Nebraska, Kansas, and Iowa.

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Regional Vice President – Region 2 Agent Pipeline, Inc.Medicare
Work Phone: (304) 755-6469

Biographical Info

Adam King is Regional Vice President of the Idaho, Wyoming, Montana, Texas, Oklahoma, Tennessee, Alabama and Georgia markets. Adam’s expertise in Medicare provides agent and agency partners with dedicated market support, knowledge and unlimited opportunities.

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Contracting Support Specialist Agent Pipeline, Inc.Agent Services Division
Work Phone: (304) 755-6498

Biographical Info

Niki Kitchen is a Contracting Support Specialist in the Agent Services Division. She works to ensure all agent and agency contracting is submitted properly and all licensing, certifications and other requirements are met. Niki also works to assist agents with ordering supplies in preparation for their selling season and any additional back office support needed.

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Regional Sales Associate Agent Pipeline, Inc.Medicare
Work Phone: (304) 755-6708

Biographical Info

Chris Layden is a Regional Sales Associate Regional in Region 6, providing dedicated agent support and guidance for the markets of: Utah, Arizona, North Carolina, South Carolina, Rhode Island, Massachusetts, New Hampshire, Vermont, Maine, Connecticut, Mississippi and Louisiana.

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National Director of Sales Agent Pipeline, Inc.Medicare
Work Phone: (304) 755-6457

Biographical Info

Bobby Lemasters is National Director of Medicare Sales. Bobby works with carriers and other Executive Staff to ensure the success of Agent Pipeline’s Medicare Division.

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Regional Sales Associate Agent Pipeline, Inc.Medicare
Work Phone: (304) 755-6313

Biographical Info

Dana Mallett is a Regional Sales Associate in Region 3, providing dedicated agent support and guidance for the markets of: Washington, Oregon, Florida, Indiana and Kentucky.

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Accounting Associate Agent Pipeline, Inc.Financial Services
Work Phone: (304) 755-6405

Biographical Info

Erica Martin is an Accounting Assocaite who assists with book keeping, clerical duties, and managing accounts.

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Regional Sales Associate Agent Pipeline, Inc.Medicare
Work Phone: (304) 755-6303

Biographical Info

Sara Meadows is a Regional Sales Associate in Region 4, providing dedicated agent support and guidance for the markets of: Colorado, New Mexico, West Virginia, Pennsylvania, D.C., Maryland, New York, New Jersey, Delaware and Rhode Island.

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Contracting Support Specialist Agent Pipeline, Inc.Agent Services Division
Work Phone: (304) 755-6490

Biographical Info

Emily Messer is a Contracting Support Specialist in the Agent Services Division. She works to ensure all agent and agency contracting is submitted properly and all licensing, certifications and other requirements are met. Emily also works to assist agents with ordering supplies in preparation for their selling season and any additional back office support needed.

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Contracting Support Specialist Agent Pipeline, Inc.Agent Services Division
Work Phone: (304) 755-6305

Biographical Info

Cindy Miller is a Contracting Support Specialist in the Agent Services Division. She works to ensure all agent and agency contracting is submitted properly and all licensing, certifications and other requirements are met. Cindy also works to assist agents with ordering supplies in preparation for their selling season and any additional back office support needed. When not supporting agents, Cindy is supporting her favorite football team: The Miami Dolphins! Cindy is also mother to four wonderful boys.

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Operations Coordinator Agent Pipeline, Inc.Executive Operations
Work Phone: (304) 755-6301

Biographical Info

Renee Miller is our dedicated Operations Coordinator, working to ensure all technology and server systems are functioning properly. Renee is the mother to two beautiful athletic sons, ages 16 and 12. She loves watching her sons play sports and admits she is deathly afraid of spiders.

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Chief Compliance Officer Agent Pipeline, Inc.Executive Staff
Work Phone: (304) 755-6454

Biographical Info

Kim Patterson has created an industry leading Compliance Department ensuring each agent and agency partner conducts business in a manner preventing sales allegations and protecting their block of business. Kim works to keep agents on top of the most current rules and regulations, legislation changes and marketing guidelines. If you have ever talked to Kim, you would know she is the epitome of an animal lover. She currently has 7 animals (3 dogs and 4 cats), but she would own every animal in the world if allowed. Kim has been dancing since she was 3 years old and now performs musical theatre with a local group, the Charleston Light Opera Guild. Recent shows include Mary Poppins, Spamalot and Jesus Christ Superstar.

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Contracting Support Specialist Agent Pipeline, Inc.Agent Services Division
Work Phone: (304) 755-6411

Biographical Info

Randall Patterson is a Contracting Support Specialist in the Agent Services Division. He works to ensure all agent and agency contracting is submitted properly and all licensing, certifications and other requirements are met. Randall also works to assist agents with ordering supplies in preparation for their selling season and any additional back office support needed.

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Regional Sales Assocaite Agent Pipeline, Inc.Medicare
Work Phone: (304) 755-6721

Biographical Info

Michael Pauley is a Regional Sales Associate in Region 3, providing dedicated agent support and guidanc in the markets of: Washington, Oregon, Florida, Indiana and Kentucky.

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Regional Sales Associate Agent Pipeline, Inc.Medicare
Work Phone: (304) 755-6723

Biographical Info

Andy Payne is a Regional Sales Associate in Region 3, providing dedicated agent support and guidance for the markets of: Washington, Oregon, Florida, Indiana and Kentucky.

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Regional Sales Associate Agent Pipeline, Inc.Medicare
Work Phone: (304) 755-6315

Biographical Info

David Payne is a Regional Sales Associate in Region 6, providing dedicated agent support and guidance for the markets of: Utah, Arizona, North Carolina, South Carolina, Rhode Island, Massachusetts, New Hampshire, Vermont, Maine, Connecticut, Mississippi and Louisiana. David is a professional fisherman and owns a fishing/rafting guide service on the New River, specializing in Smallmouth Bass. David also has over 65 Whitetail bucks on his “man wall”. You would say he is quite the outdoorsman.

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HR Generalist Agent Pipeline, Inc.Human Resources Department
Work Phone: (304) 755-6476

Biographical Info

Cassandra Phelps is Agent Pipeline’s dedicated HR Generalist. Cassandra is responsible for the recruitment, staffing logistics, organization development, employee orientation, and training. Cassandra also works on company-wide policy development and managing the day to day operations. She loves her cat, Robin Hood and is an active member of the local theater companies and troupes.

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Regional Sales Associate Agent Pipeline, Inc.Medicare
Work Phone: (304) 755-6407

Biographical Info

Amber Pierson is a Regional Sales Associate in Region 6, providing dedicated agent support and guidance for the markets of: Utah, Arizona, North Carolina, South Carolina, Rhode Island, Massachusetts, New Hampshire, Vermont, Maine, Connecticut, Mississippi and Louisiana.

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Contracting Support Specialist Agent Pipeline, Inc.Agent Services Division
Work Phone: (304) 755-6474

Biographical Info

LeeAnn Randolph is a Contracting Support Specialist in the Agent Services Division. She works to ensure all agent and agency contracting is submitted properly and all licensing, certifications and other requirements are met. LeAnn also works to assist agents with ordering supplies in preparation for their selling season and any additional back office support needed.

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Account Director – Life & Health Agent Pipeline, Inc.Agent Services Division
Work Phone: (304) 755-6456

Biographical Info

Karen Reveal works to support all agent and agency partner accounts in the Life & Health division.

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Regional Sales Director Agent Pipeline, Inc.Life & Health
Work Phone: (304) 755-6486

Biographical Info

Neisha Rhodes works nationally as a Regional Sales Director specializing in everything related to Health Care Reform, individual health insurance, voluntary worksite benefits, group health insurance, final expense life insurance, term life insurance and other supplemental products.

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Regional Sales Associate Agent Pipeline, Inc.Medicare
Work Phone: (304) 755-6717

Biographical Info

Alex Ross is a Regional Sales Associate in Region 2, providing dedicated agent support and guidance for the markets of: Idaho, Montana, Wyoming, Oklahoma, Texas, Tennessee, Alabama and Georgia.

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Regional Vice President – Region 3 Agent Pipeline, Inc.Medicare
Work Phone: (304) 755-6461

Biographical Info

J.R. Rucker is Regional Vice President of the Washington, Oregon, Florida, Indiana and Kentucky markets. J.R.’s expertise in Medicare provides agent and agency partners with dedicated market support, knowledge and unlimited opportunities.

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Regional Sales Director Agent Pipeline, Inc.Medicare
Work Phone: (304) 755-6479

Biographical Info

Nick Santmyer works as a Regional Sales Director in Region 6, providing dedicated agent support and guidance for the markets of: Utah, Arizona, North Carolina, South Carolina, Rhode Island, Massachusetts, New Hampshire, Vermont, Maine, Connecticut, Mississippi and Louisiana.

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Account Director – National Accounts Agent Pipeline, Inc.Agent Services Division
Work Phone: (304) 755-6314

Biographical Info

Naomi Sholock works to support all national agency relations and partnerships.

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Assistant Director of Agent Services Agent Pipeline, Inc.Agent Services Division
Work Phone: (304) 755-6318

Biographical Info

Heather Snyder is Assistant Director of Agent Services Division dedicated to providing unlimited back office support to agents and agencies.

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Regional Sales Associate Agent Pipeline, Inc.Medicare
Work Phone: (304) 755-6477

Biographical Info

Pamela Stallings is a Regional Sales Associate in Region 6, providing dedicated agent support and guidance in the markets of: Utah, Arizona, North Carolina, South Carolina, Rhode Island, Massachusetts, New Hampshire, Vermont, Maine, Connecticut, Mississippi and Louisiana.

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Regional Sales Associate Agent Pipeline, Inc.Medicare
Work Phone: (304) 755-6458

Biographical Info

Crystal Stover is a Regional Sales Associate in Region 1, providing dedicated agent support and guidance for the markets of: Nevada, North Dakota, South Dakota, Arkansas, Virginia, Nebraska, Kansas, and Iowa.

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Controller Agent Pipeline, Inc.Executive Staff
Work Phone: (304) 755-6311

Biographical Info

Russell Surface is Controller at Agent Pipeline. Russell is responsible for managing the financial department and the development of risk management strategies including but not limited to: accounts payable, accounts receivable, budgeting, tax compliance and various special analyses.

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Quality Review Specialist Agent Pipeline, Inc.Agent Services Division
Work Phone: (304) 755-6483

Biographical Info

Eric Thorsteinson ensures compliance through call auditing and scoring of internal and downline call centers. Additionally, Eric conducts training on call scripts and the telesales process, and monitoring the online contracting database. Eric is an avid animal lover with 2 Dachshunds and 3 kittens, all from the local animal shelter. He has 2 sons, his oldest is in the United States Navy and the other in high school.

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Quality Assurance Manager Agent Pipeline, Inc.Agent Services Division
Work Phone: (304) 755-6409

Biographical Info

Nicole Varner is Quality Assurance Manager of the Agent Services Division dedicated to providing unlimited back office support to agents and agencies.

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Regional Sales Associate Agent Pipeline, Inc.Medicare
Work Phone: (304) 755-6408

Biographical Info

Stephanie Wagner is a Regional Sales Associate in Region 2, providing dedicated agent support and guidance in the markets of: Idaho, Montana, Wyoming, Oklahoma, Texas, Tennessee, Alabama and Georgia.

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Regional Sales Director Agent Pipeline, Inc.Life & Health
Work Phone: (304) 755-6492

Biographical Info

Tony Walker works nationally as a Regional Sales Director specializing in everything related to Health Care Reform, individual health insurance, voluntary worksite benefits, group health insurance, final expense life insurance, term life insurance and other supplemental products. Tony teaches Cardio Kickboxing and enjoys working out regularly. He is a fantastic cook and baker and enjoys catering for friends and family.

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Account Director, Manager Agent Pipeline, Inc.Agent Services Division
Work Phone: (304) 755-6306

Biographical Info

Jenny Walkup works with leadership in the Agent Services Division as Account Director Manager.

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Executive Director of Operations Agent Pipeline, Inc.Executive Staff
Work Phone: (304) 755-6452

Biographical Info

Christy Ward directs the daily operations and functions of Agent Pipeline. Christy specializes in production monitoring, technology, and managing a team of data analytic specialists.

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Contracting Support Specialist Agent Pipeline, Inc.Agent Services Division
Work Phone: (304) 755-6316

Biographical Info

Marisa Whitney is a Contracting Support Specialist in the Agent Services Division. She works to ensure all agent and agency contracting is submitted properly and all licensing, certifications and other requirements are met. Marisa also works to assist agents with ordering supplies in preparation for their selling season and any additional back office support needed.

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Contract Coordinator Agent Pipeline, Inc.Agent Services Division
Work Phone: (304) 755-6710

Biographical Info

Chasity Whittington is Contract Coordinator at Agent Pipeline and works with insurance carriers to resolve issues in contracting processes and implements the transferal of contracting documents via contracting portal. Chasity enjoys spending time with her daughters and friends.

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Contracting Support Specialist Agent Pipeline, Inc.Agent Services Division
Work Phone: (304) 755-6406

Biographical Info

Michael Williamson is a Contracting Support Specialist in the Agent Services Division. He works to ensure all agent and agency contracting is submitted properly and all licensing, certifications and other requirements are met. Michael also works to assist agents with ordering supplies in preparation for their selling season and any additional back office support needed.

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Contracting Support Specialist Agent Pipeline, Inc.Agent Services Division
Work Phone: (304) 755-6418

Biographical Info

Brandon Willis is a Contracting Support Specialist in the Agent Services Division. He works to ensure all agent and agency contracting is submitted properly and all licensing, certifications and other requirements are met. Brandon also works to assist agents with ordering supplies in preparation for their selling season and any additional back office support needed.

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Regional Sales Director Agent Pipeline, Inc.Medicare
Work Phone: (304) 755-6468

Biographical Info

Ronnie Withrow works as a Regional Sales Director in Region 3, providing dedicated agent support and guidance for the markets of: Colorado, New Mexico, West Virginia, Pennsylvania, D.C., Maryland, New York, New Jersey, Delaware and Rhode Island.

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Account Director – Medicare Region 3 Agent Pipeline, Inc.Agent Services Division

Biographical Info

Kimberly Workman works to support all agent and agency partner accounts in Region 3.

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Regional Sales Associate Agent Pipeline, Inc.Life & Health
Work Phone: (304) 755-6482

Biographical Info

Mark Zimmerman works nationally as a Regional Sales Associate specializing in everything related to Health Care Reform, individual health insurance, voluntary worksite benefits, group health insurance, final expense life insurance, term life insurance and other supplemental products.

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