Compliance Contact Information


If you believe that fraud or abuse has occurred, you may use one of the methods below to alert AgentPipeline, Inc. of the incident. For any incidents that are not submitted anonymously, please indicate if you wish to remain anonymous.


Compliance Hotline
1-800-962-4693, extension 203

Available 24 hours a day, 7 days a week. You may leave a message without providing your name. If you leave a number, we will contact you to review your information.


Email

Questions, concerns or details of an incident may be emailed to This e-mail address is being protected from spambots. You need JavaScript enabled to view it. . Please indicate if you wish to remain anonymous. Along with any individuals, be sure to include the name of the organization involved in the incident.


Online Incident Form

We have provided an online incident form that you may fill out and submit electronically. If you experience any issues with the form, please email  This e-mail address is being protected from spambots. You need JavaScript enabled to view it. .


Mail

Mail written correspondence marked confidential to:

    AgentPipeline, Inc.
    ATTN: Compliance
    1510 Kanawha Boulevard, East
    Charleston, WV 25311


 



Additional Compliance Information
Below are additional resources for questions, concerns and regulations regarding abuse and fraud issues.


Department of Health and Human Services Office of Inspector General:
http://oig.hhs.gov/fraud/hotline/

Centers for Medicare and Medicaid Services (CMS):
http://www.cms.hhs.gov/FraudAbuseforProfs/

Centers for Medicare and Medicaid Services (CMS):
https://www.cms.gov/FraudAbuseforConsumers/02_How_to_Report_Suspected_Fraud.asp

CMS Prescription Drug Benefit Manual:
http://www.cms.hhs.gov/PrescriptionDrugCovContra/Downloads/PDBManual_Chapter9_FWA.pdf

Medicare Learning Network (MLN) Fraud & Abuse Job Aid:
https://www.cms.gov/MLNProducts/downloads/Fraud_and_Abuse.pdf

 

 
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